Shipping & Returns
To request a return:
- Please contact email@example.com within 5 days of the delivery.
- A shipping label will be emailed to you, so that you can affix to its original packaging. CECY® will not assume responsibility for any returned packages that are lost, stolen, mishandled or if the prepaid label provided by CECY® is not used for the return shipment.
- You will receive an email once your package has been received. Please allow 48 hours for re-authentication and processing. Credit card refunds may take up to 5 to 7 business days, depending on your bank’s processing time.